Politique d’expédition
Last updated: October 1, 2026
At HAVIRRA, we want your order to reach you as smoothly as possible.
ORDER PROCESSING
Orders are typically processed within 24–72 hours after they are placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing times may be slightly longer during promotional events, high-volume periods, holidays, or other exceptional circumstances.
DELIVERY TIMES
After processing, estimated delivery is:
5–8 business days
Please allow approximately 6–11 business days from the date your order is placed for processing and delivery.
Delivery times are estimates and may vary depending on your location, carrier operations, customs processing, weather conditions, or other circumstances outside our control.
TRACKED SHIPPING
All eligible orders include tracked shipping.
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
Tracking updates may take some time to appear after your shipping confirmation is issued.
SHIPPING COST
Where Free Shipping is offered, the applicable shipping charge will automatically appear as free at checkout.
Any other applicable shipping options or charges will be displayed before you complete your purchase.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at:
We will do our best to assist you, but once an order has entered fulfillment or has been shipped, we may not be able to change the delivery address.
HAVIRRA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer, except where applicable law requires otherwise.
DELAYED ORDERS
Shipping delays may occasionally occur due to circumstances outside our control, including:
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carrier delays;
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customs processing;
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weather conditions;
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holidays;
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transportation disruptions;
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unusually high order volumes.
If your tracking has not updated for an extended period or your order appears significantly delayed, contact us and we will assist you in reviewing the shipment.
LOST OR DAMAGED ORDERS
If your order arrives damaged, incorrect, or appears to have been lost in transit, contact us at contact@havirra.com with your order number and relevant details.
We will review the situation and determine the appropriate next steps in accordance with our Refund Policy and applicable consumer protection laws.
RETURNS & EXCHANGES
Returns, refunds, and exchanges are handled according to our Refund Policy.
HAVIRRA currently offers a 30-day return window for eligible orders from the date of delivery.
For hygiene and safety reasons, certain opened or used personal care products and dietary supplements may not qualify for voluntary returns, except where required by applicable law.
Please review our Refund Policy for complete eligibility requirements and return instructions.
CONTACT
For shipping-related questions, please contact:
HAVIRRA
Website: havirra.com
Email: contact@havirra.com